BX Intelligence HUB

From Data to Customer Experience

Turning Data-Driven Insights Into Actionable Outcomes

TPIs CX Intelligence Hub offers complete expertise in compiling and managing data through the operation of multiplatform tools. We are specialists in modeling, visualization, prediction, storage, and automation of information to generate actionable knowledge that enables informed strategic decision-making that impacts our clients' results.

Turning data into real actions

Coca Cola’s Trophy Tour, A Real Time Coverage Campaign

Track and analyze public opinions and emotions on various media platforms to understand the market's perception of brands in comparison to competitors. Identify both positive and negative sentiments and enable strategic decision-making based on real-time market feedback.

Content required

Evaluation of the effectiveness of marketing strategies and campaigns through real-time data, measuring aspects like engagement, reach, and conversion rates.

Track of influencer marketing campaigns through automated dashboards. With Aurora, our machine learning tool, we can identify the sentiment of the comments generated in the influencers' posts, letting us understand the whole conversation of brands.

We conduct in-depth analyses of user behavior on our clients' websites in tandem with strategic competitive mapping. This meticulous process dissects key metrics to refine site actions, elevate performance, and augment usability.

It allows us to create a community with specific profiles showing their interaction or connection. It also lets us expand that community by suggesting similar profiles related to the ones we have previously and complementing them.

In-depth research of information provided by different web channels for monitoring and analyzing trends, competitor tracking, and content performance in SEO.

Ready to take your business to the next level?

We will take your customer experience and your operations efficiency to the next level with smarter solutions, and by combining our experience and expertise with the strengths of our technology partners in automation, digital CX, and other segments.

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