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A proven feedback management platform
TP Dialog collects feedback, extracts actionable insights, automates workflows, and streamlines feedback management. By integrating KPIs, feedback loops, and behavioral data, TP Dialog enhances change management, supports omnichannel surveys, and drives measurable business improvements.
Generating value with customer experience (CX) and employee experience (EX) management strategy
TP Dialog solution features
Text analysis
Analyze customer feedback to uncover key insights and sentiment trends.
Survey distribution tool and channel management
Efficiently manage surveys across multiple channels to ensure broad and seamless distribution.
Self-service panel and community management suite
Foster engagement with tailored panels and community management tools.
Custom dashboard
Gain real-time insights with a fully customizable dashboard, providing visibility into key metrics.
Automation of closed-loop triggers and alerts
Automate responses and notifications based on customer feedback triggers for timely action.
Action plans and closed-loop management
Streamline the creation and execution of action plans to ensure issues are resolved efficiently.
Role-based reports and benchmarking
Access detailed reports tailored by role, with benchmarking capabilities to measure performance.
Root cause and pain point analysis
Identify and address underlying issues affecting the CX through detailed analysis.
TP Dialog CX strategy
Boost your customer experience and operational efficiency by leveraging our expertise, propriety solutions, and powerful technology partnerships in automation and digital CX.