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Who we are
TP Infinity is the digital consulting arm of TP dedicated to revolutionizing customer experience (CX) worldwide. We leverage advanced technology, consulting expertise, and strategic partnerships to help brands thrive. As a Platinum Partner of industry leaders such as Genesys, Kore.ai, and CallMiner, we offer unparalleled expertise in Contact Center as a Service (CCaaS), conversational AI, and conversational intelligence. Our strong alliances with global tech giants like Microsoft, AWS, Salesforce, and Sprinklr allow us to deliver innovative and scalable solutions tailored to our clients' most pressing needs.
What we do
Consulting
Navigate intense competition, market disruptions, and evolving customer preferences with confidence. Leveraging Lean Six Sigma, Design Thinking, and our extensive industry expertise, we offer strategic guidance to enhance customer experiences, reduce churn, and boost operational efficiency. Our approach prioritizes maintaining profitability, automating repetitive tasks, and delivering exceptional customer interactions while optimizing strategies through benchmarking and consultative research.
Technology
Stay competitive and resilient in today’s rapidly changing landscape with cutting-edge technologies. Harness the power of AI, comprehensive customer experience solutions, and data-driven insights to optimize engagement and enhance operational efficiency. Future-proof your business with help from our dedicated CX tech experts.
Data analytics
Leverage data to streamline and enhance your operations. Convert complex data sets into actionable insights with big data engineering and advanced AI analytics. Optimize processes using data visualization, detailed business reporting, and predictive analytics for smarter, more efficient outcomes.
Create meaningful moments and foster long-term loyalty with timely insights. Develop impactful, buzz-worthy campaigns that spark conversations through data-driven strategies, meticulous planning, and creative execution. Deliver a standout brand experience (BX) with exciting and innovative campaigns that captivate and engage your audience.
CEO - TP Infinity
CEO – TP Infinity, Middle East & IST
CEO – Findasense
CEO – TP Infinity, DACH
CEO – TP Infinity, Italy & France
EVP, TP Infinity, USA
Boost your customer experience and operational efficiency by leveraging our expertise, proprietary solutions, and powerful technology partnerships in automation and digital CX.