Cognigy’s Agentic AI enhances customer support by seamlessly handling routine queries, allowing your team to focus on higher value tasks.
By leveraging the best of conversational and generative AI, Cognigy enhances both customer and agent experiences, lowering cost to serve and driving sustainable cost reduction in the long term. Experience seamless collaboration between customer care specialists and AI, taking customer support to new heights by delivering faster, smarter, and more personalized interactions.
Ready to see Cognigy in action?
Phone & voice
Deliver empathetic and effortless voice-based experiences at scale when it matters most with emotionally intelligent customer care specialists empowered through real-time AI tools.
Chat & messaging
Enable customers to easily access personalized, efficient support across all digital and messaging channels—anytime, anywhere.
Copilot
Proactive agent assistance in real-time gives your customer care specialists instant access to all the tools and insights they need to confidently and swiftly manage customer inquiries across all channels.
Unlock the full potential of Cognigy’s Agentic AI with TP Infinity’s expertise in Design Thinking and customer experience. Our team of AI trainers, conversation designers, and copywriters ensures that the implementation of Agentic AI is both efficient and sustainable. With a deep understanding of AI language models and real-world applications, we make sure that your AI-driven customer service delivers immediate results while providing long-term success through continuous optimization and human-centered solutions.
Leveraging Cognigy’s AI agents, you’ll experience a transformative shift in customer engagements. These intelligent, proactive agents go beyond basic chatbots, collaborating on complex service requests with ease and scale. Seamlessly integrated into your technology ecosystem, they bring advanced contextual understanding and 24/7 availability, ensuring every customer engagement is smooth and efficient.
Cognigy is a flexible, scalable platform that integrates easily into enterprise contact centers, enabling rapid deployment of industry-specific AI solutions.
Cognigy meets the highest compliance and security standards, including GDPR, SOC2, ISO, PCI, and more.
Get your AI agents live quickly—deploy in weeks, not months, with ease.
Easily integrate with CCaaS, CRM, and enterprise systems for seamless operations.
Track real-time AI performance and gain valuable insights into customer interactions to optimize your service.
Over 1000 global brands trust Cognigy to enhance and automate their customer experience operations. By partnering with TP Infinity, you can leverage the full power of Cognigy to boost customer satisfaction and CX expert productivity.
Boost your customer experience and operational efficiency by leveraging our expertise, proprietary solutions, and powerful technology partnerships in automation and digital CX.
